OYB Shipping & Returns Policy
I note that most items have their postage cost included in the listed price on the order button. So that's all you'll pay! (Non-US orders pay extra.)
OYB Customer Service / Shipping Policy is: I try to ship once a week and I try to promptly acknowledge all orders and inquiries. I'm pretty good at answering and giving special service for Special Needs questions. Feel free to knock again if you're wondering. Feel free to phone me at 517-347-1689 as well (sane hours for a family, please, EST). I'm a one-man show, doing book, media and product development plus fabrication and shipping. Whew! And sometimes we're out of town a few days. 1000+ satisfied customers since 1995 can't be wrong! : ) But sometimes they're a bit patient...
Returns... Also, if you're not satisfied with what you buy, feel free to return it promptly for a full item price refund (less my nominal postage to you, and you do pay return postage).
Out Your Backdoor
4686 Meridian Rd.
Williamston MI 48895
Ph... (517) 347-1689